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returns
damages shipping
charges |
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Minimum Purchases:
Please download and use the
order form
or order onlinec
C.O.D. Orders & Charge
card orders $20 MINIMUM subtotal (before shipping)
(Orders under $20 will be
charged the minimum of $20 + shipping)
PREPAID ORDERS -NO- MINIMUM
(add a minimum
$10 shipping,
more on heavier items or west of Mississippi River $12.95)
WE ACCEPT
MASTERCARD, VISA, AND DISCOVER CARDS
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Shipping throughout USA is by
UPS
(We charge UPS fee which is based on weight and distance
... depending your order and the box requirements we charge for the box and
insurance )
the average minimum shipping is $10 heavier items , larger boxes cost
more.
(if you need a shipping quote , but a note on the checkout screen and we can
email you an estimate)
UPS Charges shipping based on Dimensional weight - if its a
large item, but light it will cost more.
i.e. Headliner it weighs about 5 lbs but bills at 50 lbs .
your shipping fee on our invoice includes many factors:
UPS vs other carriers, UPS rates include insurance (up to $100) and tracking
(free)
UPS pays claims on damages.
We ship to Canada by UPS only --
see this page for brokerage fee info (and why you should ship by AIR!)
We can ship internationally, by USPS Post Office -Express
mail or UPS.
note - there are size limits on
USPS express.
(see UPS website for brokerage fees)
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RETURNS AND EXCHANGES:
Please email or call if you have any problems with an order or a art you have
received, we will straighten it out immediately. Please have the invoice out for
reference. We need the invoice # not the "web order#"
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You Do
not Need to Call on returns -
just follow the procedure below
only call us if you are
missing something or received
something wrong or damaged. (you can also
email on these matters)
(email address at bottom of screen)
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- No returns without an invoice. No Returns after 60 days.
Send all returns prepaid, (do not send COD) .
- All returns must be sent with a copy of the invoice and a letter
explaining what you need done (i.e. exchange, credit to card, etc...)(also
see below)
- A 15% restock fee will be charged on all items returned after 30
days.
- Returns on used parts must be made within 14 days. Used Parts are
sold as is.
- Date Coded items, Special order color items are non-returnable.
- No returns on parts that have been altered in any way, this included
painting, bending etc.
- No returns on Section 2 items , NOR section 55 Tools.
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Missing Parts:
- Parts missing from an order must be reported within 10 days of
invoice date
We are sorry if
you are inconvenienced by the delay of missing or mis-pulled items, but
mistakes do happen.
All replacements/corrections will be sent via ground.
Damages - save the box and
packing.
- If your order is Damaged or you are missing an item and the box was
damaged or re-taped.
Call us or email us immediately and SAVE THE BOX --
we must report damaged to UPS and they will need the box to complete the
claim, no box= no claim
Do not return the damage ! email or call us and we will replace the parts
and start the claim process.
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DISCLAIMER:
We care not responsible for any loss above the cost of the part that we sold to
you, and we are not responsible for any damage done to your car or you as a
result of this part nor it's installation, or for any shipping costs,
installation costs or delays.
We do not Guarantee that any part will pass any particular club or show's
judging standards.
It is your responsibility when you receive the part to inspect it and at that
time and date determine if you wish to keep or return it. You have 30 days to
return un-used parts with the invoice.
Please make use of the numerous photos and information on this website and in
the catalog to make an informed choice on the parts.
We are providing a lot of information here to help you preview the
parts before purchase.
If you want to see something not pictured, send an email and we will try
and accommodate.
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BACK ORDER POLICY: it is very rare to get a
back order from LI Corvette Supply -
In general, if we
are out of an item and it is over $10 and we expect it back in stock in 1-4
weeks, we mark it Back Order. When that item comes in it will Automatically be
sent to You.
If it is longer than 4 weeks- we will contact you via email to confirm before
shipping.
If you wish to cancel A back order, please email with invoice # (not web
order #), date and item
#.
PRICES ARE SUBJECT
TO CHANGE WITHOUT NOTICE!
We do our best to keep the website updated, enter section-part# online to get
latest price
if not price = not available.
CERTAIN PARTS AND LABELS IN THIS CATALOG ARE REPRODUCED
UNDER LICENSE FROM GENERAL MOTORS CORPORATION.
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catalog page
home
page
full
policy page from catalog - please read
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If you have more than one package to
be shipped, consider each package a separate shipment
for weight calculation purposes.
Determine the Actual
Weight: Use any standard scale and round up any
fraction of a pound to the next full pound.
Determine Dimensional Weight:
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For UPS Ground Shipments:
If the cubic size of the package is 5,184 or larger,
divide the cubic size by 194 to determine
dimensional weight in pounds. If the cubic size is
less than 5,184, use the actual weight of the
package.
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For UPS Air Shipments:
Divide the cubic size by 194 to determine
dimensional weight in pounds.
Any fraction of a pound will be calculated at the
next highest rate.
Determine Billable Weight:
Compare each package's actual weight to its dimensional
weight.
The larger of the two weights is the billable weight
and should be used to calculate the rate.
If you have a multiple-package shipment, add the cubic
sizes for all of the packages together.
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